Frequently Asked Questions (FAQs)
1. What is a refurbished laptop?
A refurbished laptop is a pre-owned device that has been professionally restored to full working condition. It undergoes testing, cleaning, repairs (if needed), and quality checks to ensure it performs like new.
2. Are refurbished laptops reliable?
Yes. All our refurbished laptops are thoroughly tested by experts and come with warranties. They offer great value for money without compromising performance.
3. Do you offer any warranty?
Absolutely. We provide a warranty ranging from 3 to 12 months on all refurbished products, depending on the device. Warranty details are mentioned on each product page.
4. Can I return a product if I’m not satisfied?
Yes. We offer a 7-day return policy for unused and undamaged products in their original packaging. Please refer to our Return Policy page for full details.
5. Are the prices negotiable?
Our prices are competitively set to offer you the best value. However, we often run promotions, discounts, and special offers – keep an eye on our homepage banners!
6. Do you offer EMI or financing options?
Yes. EMI options are available at checkout via select credit cards and payment gateways. You can choose your preferred EMI plan before completing the purchase.
7. How long will it take to receive my order?
Orders are typically shipped within 1–2 business days, and delivery takes 3–7 working days depending on your location.
8. Which payment methods do you accept?
We accept a variety of secure payment methods including:
Credit/Debit Cards
UPI
Net Banking
Razorpay
PayPal (for international orders)
9. Can I pick up my order from your store?
Currently, we are an online-only platform. All orders are delivered via trusted courier services to your doorstep.
10. What brands do you offer?
We stock top refurbished brands including:
Apple
Dell
HP
Lenovo
And many more.
11. How do I contact customer support?
You can reach us via:
📞 Customer Care: +91 0120-4362148
📧 Orders Support: Sales@Yoursite.com
🕐 Support Hours: Mon–Fri, 10:00 AM – 6:00 PM